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“Encoded delivered our required solution on time and within budget, and we found their team very easy to deal with. They were always flexible and responsive to our requests, and their technical expertise was invaluable in ensuring that the demands of all relevant parties were met.”
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| Chris Windebank |
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"Encoded’s solution has assisted with achieving increased business sales and enhanced the customer sales experience." |
| Ruth Grant |
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"We wanted an imaginative way of encouraging our website visitors to contact our sales reps, and we found that [Encoded's] inTouch800 web call-back service gave us that. Now a third of all online enquiries come directly into our call centre, giving us greater control over sales and improving conversion rates and customer service." |
| Rob Harrison - New Media Manager |
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"We were impressed by how knowledgeable and responsive your staff are, and simply by switching our 0845 numbers to Encoded your services are saving us thousands per year." |
| Gary Bridge - Group Chief Engineer |
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"Encoded set up a telephone competition for one of our daytime programmes, and I was very impressed with how quickly they got us up and running and the level of support and advice we were given before, during and after the campaign." |
| Richard Everiss - General Manager |
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