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Encoded’s IVR platform is designed around the concept of convergence – combining different technologies to deliver a total communications solution. |
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Almost every project we work on involves at least one other medium in addition to Interactive Voice Response (IVR) – this could be text or media messaging, email, web integration, or XML and database transactions. Most of the projects we work on combine all of these elements.
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We can manage all these technologies thanks to their seamless integration with our River™ IVR platform, which gives us a framework to easily add them to your voice application. And this means that you can source your whole solution from a single enterprise service provider to reduce costs and increase efficiency. |
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Contact us now to find out how mobile and internet technologies can complement your voice solution to offer greater interaction with your customers.
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| Encoded brings together voice, SMS, email, web and location services for personal security. more... |
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