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Home  Products and Solutions |
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| Some of the world’s biggest brands use Encoded’s automated voice products to reduce their costs and increase their sales and cashflow. We can customise each of our products to your exact requirements - or you can ask us to design and develop a bespoke IVR solution. Either way, you can rely on Encoded’s industry-leading expertise to ensure your project is a hit with customers, staff and investors. |
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| Interactive voice response (IVR) systems act as an interface between your customers and your business information systems. Callers typically use touch-tone or speech recognition to interact with the system, retrieving and submitting data from databases and 3rd party networks. |
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| Encoded offers enterprise-level products to reduce your costs, increase your sales and retain your customers. Each of our products may be customised to your exact requirements, with strong emphasis on Quality of Service, documentation and stringent Service Level Agreements. |
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| Encoded’s suite of products for businesses with less than 250 employees combine great value with the quality of service you’d expect from a leading telecommunications provider. We give you the tools to help compete with larger organisations - and enjoy the same benefits of automation without huge cost outlays. |
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| We have over 10 years' experience of designing, implementing and supporting tailor-made interactive voice IVR solutions. By choosing Encoded as your partner you can draw on this experience and be sure that your project will be a success with your customers and staff from Day 1. |
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| If you can describe it, we can build it! Here you can see just a few of the projects we have been involved with recently. |
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