Customer Contact Products
 
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Overview
QueueManager
Metrix
Card Payments
inTouch800
Our enterprise voice products offer the most cost-effective route to boosting your contact centre performance – increasing your sales and productivity, and reducing costs and churn.
 
 
Customer call-back
QueueManager is a fully automated system that empowers your customers to select the option of a call-back without losing their place in the queue. more...
inTouch800 web call-back is the leading online customer contact solution to improve customer service and increase sales. more...
 
 
Customer satisfaction surveys
Metrix is the most cost-effective and reliable way to measure customer satisfaction and gather market intelligence across your organisation. more...
 
 
Payments and collections
Our card payment solutions offer you a cost-effective and secure method of collecting customer payments by credit and debit card. more...
 
 
 
What next?
 
 
This section lets you find out more about our customer contact products, and you can read about the different ownership models in our Deployment section.
Contact us now if you would like further advice or assistance, or to book a demonstration.
 
 
Overview QueueManager Metrix Card Payments inTouch800
 
 
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