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Encoded’s River™ Interactive Voice Platform provides a carrier-class multi-application environment for developing, deploying and managing your interactive voice services. |
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| Future-proofed Return-on-Investment |
| Our platform is designed to offer bullet-proof reliability, rapid application development and low maintenance – which all adds up to minimum investment, maximum return. By supporting both ISDN and VoIP H323/SIP technologies, you can be sure your investment is secure, and you can use our systems to assist your IP transition strategy. |
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| Reduce costs with Dynamic Resource Allocation |
| DSPs (Digital Signal Processors) are typically the most expensive resources within an IVR system. The River™ IVR System allows you to allocate hardware and software DSPs dynamically, providing the most cost-effective way of simultaneously running fax, conferencing and full-duplex audio in a multi-application environment. |
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| Build your own applications or use pre-developed solutions |
| Encoded’s team of experts can design and build your IVR solution ready for deployment on your own River™ IVR system – or you can use your in-house resources to create your own applications. Encoded’s Java Interactive Voice Environment (JIVE) programming interface is specifically designed for developing and maintaining IVR solutions. It is based on Sun Microsystem’s popular programming language Java, used by over 4 million developers worldwide with thousands of third party tools and code modules, which reduces your costs and time to market and ensures that your applications are easily maintainable in the future. |
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Contact us now to discuss your requirements in greater depth and learn more about how our River™ IVR systems can help you manage your voice applications in-house.
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