Disney Mobile wanted an advanced self-service IVR solution to enable their customers to obtain as much account information as possible without needing to speak to a customer service agent.
Encoded provides T-Mobile with online call-back services which have converted more online responses into telephone calls, resulting in higher conversion rates.
Kent Police are responsible for the Policing for a huge geographical area. They needed a system of communicating news to a wide audience. They turned to Encoded to deliver a solution.
Park Retail Ltd operates the UK's leading Christmas Savings scheme, with over 102,000 accounts regularly contributing to the fund, these accounts represent over 440,000 members.
Virgin Holidays wanted a professional payment solution that reflects their brand and makes collecting money simple and friendly. Encoded took on the task of fulfilling their needs.
Encoded provide Sunwin with a fully automated coin ordering solution. The resulting order enables cash in transit companies to deliver bags of coin to major high street retailers.
