Home Sectors
Encoded designs interactive voice products and services for a wide variety of sectors. For the eight key sectors below we have prepared a brief overview of the most popular products and solutions.
Utilities
Benefit from the cost and time savings of IVR payments, as well as managing call volumes at peak times.
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Travel and Transport
Automating credit card payments increases security and reduces costs and call queues, while scheduled reminder calls ensures you are paid faster and more efficiently.
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Call Centre
Our interactive voice products and solutions will reduce your operational costs and measurably improve customer service and sales performance.
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Financial Services
Collect customer payments securely and efficiently - while saving up to 80% on transaction costs.
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Local Authorities
Automate council tax, rates, rent and other payments, and efficiently validate Direct Debit instructions to reduce costs.
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Entertainment
State-of-the-art ticket booking IVR reduces costs and fulfilment time.
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Retail
Improve your marketing, ordering, payment, fulfilment and shipping processes with our customer contact solutions.
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Telecommunications
Our solutions will help you to reduce costs, increase sales and provide on-demand customer care services.
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