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Home  Sectors Retail |
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| Encoded's automated voice solutions provide key, measurable benefits across the entire supply chain and beyond through to customer acquisition and retention - improving sales and reducing costs. |
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| CallCollect is our 24x7 secure automated telephone payments line, designed to collect credit and debit card payments for invoices and outstanding balances. Encoded has the largest IVR payments collection system in the UK, processing around £1m every week. |
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Reduce transaction costs by up to 80% |
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Protect against fraud with Automated Address Verification |
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Secure - no-one can access customer details |
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24/7 availability at no extra cost |
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| Provide customers with telephone ordering, automated payments and up-to-the-minute delivery information using IVR with real-time integration into your product catalogue, warehousing and shipping partners. |
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Eliminate call queues and customer frustration |
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Improve customer retention rates |
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Provide information from anywhere in the world |
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Reduce costs |
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