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Encoded offers high quality, reliable and secure hosting for your Interactive Voice Response (IVR) or hosted customer contact solution.
24x7x365 active monitoring
Our fully-managed systems are located within purpose-built datacentres. Voice, data and application servers are all monitored 24x7, with full data, power and connectivity back-up in case of emergencies.
Management responsibility
We are responsible for maintaining customer contact channels for our clients and distributors, who rely on us to keep their businesses running smoothly and to keep their customers happy at all times. You can have peace of mind that we continually invest in our hosting platforms in order to fulfil these duties.
Cost-effective capacity on tap
Your interactive voice response applications will be deployed using our own enterprise-level IVR software River™, which keeps our hosting costs low and means that there is always enough voice capacity in our network - so your customers will never hear a busy tone.
 
Call us on 0800 014 4355 to discuss your IVR hosting and management requirements.
 
 
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