Home  Products and Solutions Enterprise Products Speech Recognition |
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| Advanced Speech Recognition (ASR) technology is able to increase the scope of your customer services provision by automating processes that can't be handled using traditional touch-tone systems - which means you can process far more enquiries without live operators. |
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Encoded offers as an option the latest Speech Recognition software from global partners such as Loquendo and Nuance, and we have the skills and expertise to design the right system for you and your customers to maximise success rates.
We believe it is just as important to know when Speech Recognition is not right for your application, and we will always offer impartial advice without technology evangelism. |
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Ticket and event booking; |
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Name and address capture; |
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Mobile environments, where users have difficulty using touch-tone systems; |
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Security - Associated technologies such as Voice Verification and Voice Identification are secure and convenient ways to replace PINs and memorable dates. |
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| If you are looking to replace your existing touch-tone IVR and introduce new functionality that requires Speech Recognition then you will find that the cost of implementing the latest technology is comparable to, if not lower than, your original investment. |
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| Call us on 0800 014 4355 to discuss your Speech Recognition requirements. |
