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Home  Sectors Telecommunications |
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| Encoded's automated telephone solutions can support your operations by providing post-pay and/or prepay billing facilities, as well as value added services which will increase your customer acquisition and Average Revenue Per User. |
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| CallCollect is our 24x7 secure automated telephone payments line, designed to collect credit and debit card payments for invoices, outstanding balances and pre-pay accounts. Encoded has the largest IVR payments collection system in the UK, processing around £1m every week. |
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Reduce transaction costs by up to 80% |
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Protect against fraud with Automated Address Verification |
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Secure - no-one can access customer details |
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24/7 availability at no extra cost |
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| Encoded designs, implements and manages value added services such as IN and advanced routing platforms, voicemail, community and chat services - all based on our state-of-the-art IVR platform. |
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Introduce advanced services distinguished from your competitors |
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Increase average revenue per user (ARPU) |
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Increase customer acquisition and retention levels |
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Integrate all services into your brand |
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