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Home  Products and Solutions Enterprise Products Automatic Transcription |
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| Encoded's automated transcription services significantly reduce your transcription costs whilst still providing 95% accuracy and almost immediate turnaround. |
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| It has traditionally been difficult to capture and process open-ended voice responses in a cost-effective way, but now our automated transcription technology can be built into your IVR or corporate voicemail system to take advantage of this powerful customer contact tool. |
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Voicemail - save time, remove the need to write down phone numbers, and easily forward messages to colleagues; |
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Open-ended Data Capture - automatically transcribe telephone survey results and DRTV responses; |
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Broad Information Capture - use as off-line speech recognition; eg. order details for complex, wide ranging stock inventories. |
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Digital dictation - dictate letters, memos, emails into any telephone. |
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Up to 70% cost savings vs. live transcription; |
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Up to 95% speech accuracy; |
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Text delivery by transaction file, live XML feed, SMS or email; |
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Delivery often within minutes, guaranteed within 24 hours; |
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500,000+ words and phrases in dictionary, including slang and colloquialisms; |
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Multi-lingual: British and US English, Spanish, French and German. |
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| Call us on 0800 014 4355 to find out how our automated transcription solutions can improve your customer contact efficiency and reduce costs. |
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