Agent Assisted Payments
Secure customer engagement platform

Secure customer engagement platform

Encoded has announced the availability of its new customer engagement platform that enables contact centres to accept secure customer payments via SMS. An increasingly popular communications channel, using SMS makes it easier for customers to pay bills…

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Save Money by De-Scoping with Tokenisation

Save Money by De-Scoping with Tokenisation

Tokenisation is a process of replacing sensitive card data with a sequence of numbers that, when used within a specific payment gateway, reference back to the card data without compromising its security. This is particularly useful for organisations…

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