Partners and Network

Encoded’s solutions combine globally-deployed and proven technology with a bespoke framework, using Encoded’s extensive technical experience to guarantee project success.

Encoded’s software is developed in the UK by highly experienced software engineers in our head office in Crawley, West Sussex, and is written in a modular way designed to be easy to maintain and making it easy to add new functionality at any time in the future.

Transaction Network Services

Transaction Network Services (TNS) are Encoded’s payment gateway partners. TN is the global leader of payment aggregation and is PCI DSS accredited in the UK, US, Australia and Canada.

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KCOM

Encoded’s three data centres are connected via dedicated lease lines supplied by KCOM, a world-class, award-winning tier-1 telecoms supplier.

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PCI Security Standards Council

Encoded’s full suite of payment solutions are fully accredited to Level 1 PCI DSS.

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Blackfoot

Blackfoot UK is Encoded’s PCI QSA. Blackfoot is an information security specialist, providing consultancy and services to assist with information security and compliance.

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Network

Encoded’s three UK based data centres are connected via dedicated 100mb leased lines to form a reliable VoIP cloud with no single point of failure. Built on industry leading IBM infrastructure, Encoded boasts a total network uptime of 99.99978% over the last 10 years of service.

Encoded’s IVR infrastructure has been designed and built in-house and is truly unique in terms of functionality and reliability. Encoded manufactures both the hardware and software, making us the perfect partner for scalability offering both hosted and on-site (CPE) deployments of Encoded’s solutions.

Want to find out more?

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01293 229 700

Contact us now to learn more about how Encoded can improve your business efficiency.

View Encoded Customer Case Studies

View Encoded Customer Case Studies to learn more about solutions that could benefit your organisation too.

VIEW CUSTOMER CASE STUDIES

Our clients include

How to choose the right secure automated payment solution

Contactless payments are now a ‘must have’ rather than a ‘nice to have’ but with so many automated services on the market, where do you start? Ask the right questions to find the right solution for you and your customers. Rob Crutchington shares his quick and easy...

Shifting liability for fraud from merchants to customers in contact centres

Fraud patterns are evolving quickly since the coronavirus outbreak. However, the recent introduction of PSD2 and Strong Customer Authentication has meant that the liability changes from merchant to customer for fraudulent transactions. Rob Crutchington at Encoded...

PCI DSS: the forgotten superhero

As millions of pounds are lost to Coronavirus scams, the Payment Card Industry Data Security Standard (PCI DSS) is enjoying a well-earned revival. Rob Crutchington shows how to drive compliance and build customer confidence using Agent Assisted Payments.According to...

About Encoded

Encoded is a leading PCI DSS compliant provider of secure interactive voice response payment solutions. Encoded’s products are designed to fulfil three key objectives; Reduce costs by automated business processes, Increase sales by offering new fulfilment channels, Improve customer service by maximising resource efficiency.

Contact Encoded

Head Office:
Encoded Ltd
Spectrum House
Beehive Ring Road
Gatwick
West Sussex
RH6 0LG.

Tel: 01293 229 700
Email: sales@encoded.co.uk

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24 Nov

Milk & More Carries on in a Crisis With Secure Automated IVR and Agent Assisted Payments From Encoded https://www.customerservicemanager.com/milk-more-secure-automated-ivr-agent-assisted-payments-from-encoded/

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