Rob Crutchington of Encoded explains how to transform frontline teams into the best defence against card payment fraud.
These steps include:
These steps include:
Gateway Services act as a bridge between merchants, acquirers and banks. The right gateway is also the hidden gem of cashflow. Rob Crutchington, CEO of Encoded, outlines the questions to ask your gateway service provider.An unseen but vital part of any merchant’s...
Now in its 20th year ContactBabel’s 2023 UK Contact Centre DMG highlighted the highest ever average speed to answer and call abandonment rates. Rob Crutchington, CEO of Encoded, discusses three other key findings and how modern technology and payment orchestration can...
With an increase in online spending and new faster, easier ways to pay companies should think again about payment technologies and ways to meet customer payment preferences.Rob Crutchington of Encoded shares his top five predictions for payments in 2023Buying habits...
Gateway Services act as a bridge between merchants, acquirers and banks. The right gateway is also the hidden gem of cashflow. Rob Crutchington, CEO...
Now in its 20th year ContactBabel’s 2023 UK Contact Centre DMG highlighted the highest ever average speed to answer and call abandonment rates. Rob...
With an increase in online spending and new faster, easier ways to pay companies should think again about payment technologies and ways to meet...
To discover how our secure payment solutions can free up your contact centre agents’ time allowing them to focus on customer service, more complex enquiries and revenue-generating activities.