PayByLink – Send payment requests in seconds
Designed for large corporates, Encoded’s PayByLink service offers a fast, hassle-free method of sending a one-time-use short code link to a customer’s phone or email address which can then be used to open a simple payment form.
Utilising 3D secure, a pre-populated and pre-authorised payment form is effortlessly sent to your customer. Available as a standalone service, or to complement other payment channels such as Virtual Terminal or the Engagement Platform from Encoded, PayByLink can be used for a SMS, Email or WhatsApp payment where it is convenient and safe for the customer to submit their card data at that moment.
Offering excellent levels of security, card data is not exposed to the agent or your network. This enables PCI DSS compliance to be achieved by descoping all areas of your organisation.
The service also utilises stored card data if a token pool exists; additionally, the PayByLink service can be used to collect new card data when existing data has expired in a non-intrusive, convenient and cost effective way.
Key features of PayByLink
Manual or Automated
PCI DSS & GDPR
PayByLink – Benefits and Features
Manual or Automated
PCI DSS & GDPR
Download Product PDF
The product PDF offers the reader an insight into how Encoded’s Payment service works and its ease of implementation.
Encoded's Payment Products
All of Encoded's payment services work cooperatively. Sharing stored card details between solutions, enabling card holders to use the service of their choice without having to re-enter card data.
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“Encoded is a dream to work with. They are efficient, reliable and totally professional with highly flexible technology to match. Always open to new ideas, they truly listen to what we want and go the extra mile to achieve it. That’s what makes them different and sets them apart from the competition.”
- Head of Customer Contact, Park Group.
“The people at Encoded blended well with our own team and understood our culture perfectly. They appreciated our requirement for a user-friendly solution that reflected Virgin’s own unique sense of style.”
- Operations Analyst, Virgin Holidays.
“Encoded has enabled us to build a truly round-the-clock operation without the need to increase our customer service headcount. To deal with the calls currently handled by IVR we estimate we would need to increase the existing number of agents by around 20%.”
- Managing Director, Green Star Energy.
Encoded is a leading Payment Service Provider and pioneer of new and innovative secure payment solutions for contact centres. Encoded offers a range of card payment solutions designed to help organisations comply with PCI DSS, GDPR and the newly introduced Strong Customer Authentication (SCA). Encoded’s products work with each other to allow your customers to pay by their preferred payment process in an easy and secure way.
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