Encoded’s news…

Keep up-to-date with all our latest news

Encoded’s news…

Keep up-to-date with all our latest news

Latest News

Read all our latest news articles on payment services

UK Contact Centre Decision-Maker’s Guide 2020-21

UK Contact Centre Decision-Maker’s Guide 2020-21

The latest UK Contact Centre Decision Makers Guide presents insights on how businesses are tackling card fraud reduction and security.The latest UK Contact Centre Decision Makers Guide (DMG) reports on the current trends in what has been a challenging year for contact...

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How to choose the right secure automated payment solution

How to choose the right secure automated payment solution

Contactless payments are now a ‘must have’ rather than a ‘nice to have’ but with so many automated services on the market, where do you start? Ask the right questions to find the right solution for you and your customers. Rob Crutchington shares his quick and easy...

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PCI DSS: the forgotten superhero

PCI DSS: the forgotten superhero

As millions of pounds are lost to Coronavirus scams, the Payment Card Industry Data Security Standard (PCI DSS) is enjoying a well-earned revival. Rob Crutchington shows how to drive compliance and build customer confidence using Agent Assisted Payments.According to...

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Encoded partners with cloud telephony provider Xelion

Encoded partners with cloud telephony provider Xelion

Xelion UK, the multi-award winning cloud telephony provider, can now provide integration with the Encoded Agent Assisted payment solution. Xelion users can integrate Encoded technology to securely take payments from their customers.Encoded is Level 1 Payment Card...

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3 reasons why IVR Payments still matter

3 reasons why IVR Payments still matter

As fears over coronavirus fuel a sudden spike in contactless transactions, Rob Crutchington explores the vital role of IVR to deliver fast, secure card payments that boost agent performance and customer confidence.IVR or Interactive Voice Response, the automated...

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Download the Truth about Contact Centre Payments PDF

The truth about contact centre and multi-channel payments.

About Encoded

Encoded is a leading PCI DSS compliant provider of secure interactive voice response payment solutions. Encoded’s products are designed to fulfil three key objectives; Reduce costs by automated business processes, Increase sales by offering new fulfilment channels, Improve customer service by maximising resource efficiency.

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Contact Encoded

Head Office:
Encoded Ltd
Spectrum House
Beehive Ring Road
Gatwick
West Sussex
RH6 0LG.

Tel: 01293 229 700
Email: sales@encoded.co.uk

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