We specialise in multiple payment methods such as online card payments also known as ecommerce as well as having a range of phone payments solutions. Automated payment services taking debit card payments and credit card payments without the need for an agent are extremely cost effective. If your customers like the personal touch and want or need to speak to an operator for the duration of the transaction then we have a range of service to enable this whilst maintaining your PCI DSS compliance. Our industry knowledge on merchant payment services goes beyond what you would normally expect from a typical payments company. We are able to consult on best practise and the use of multiple payment methods throughout your organisation.

You may already offer the facility to accept credit card payment processing and debit card transactions on your website and contact centre, but it may be that some customers are worried about using this. Many people are now used to using online card payments, but there are still some that feel that dealing over the telephone is more secure or they feel happier with the personal touch. It may seem old fashioned to move away from online payment services, but you could be missing out on vital business by not offering alternatives.

We can offer you advice and provide the payment services that will give your clients a secure and efficient method of accepting card payments. You can engage with Encoded in full knowledge that we are level 1 PCI DSS compliant and therefore can make it easier and cheaper for you to achieve your own compliance accreditation.
By selecting Encoded to provide your secure payment services you will be able to de-scope your environment which will reduce the costs of PCI DSS compliance accreditation. Services covering card payments via Virtual Terminal, Agent Assisted payments and online payments (ecommerce) are also available. All payment services utilise recurring payment functionality by using stored card or card tokenisation. This allows customers to self-service recurring payments, IVR card payments, contact centre payments and stored card payments.

When you are looking for a payment service provider you can be assured that Encoded will provide you with the highest levels of security surrounding your card transactions. We have many card payment solutions that will serve every type of customer demographic you have. You can pick and choose which service you feel is best suited to your business, everything from just managing online card payment processing to taking debit card payments over the telephone is available.

You can easily contact us to discuss your needs and we will be able to give you more information about the services we provide. We have many well-known household brand names as clients and aim to be the easiest IVR payments partner to work with. Why not give us a try?