Encoded, secure payment service provider

Encoded is a Payment Service Provider that pioneers new and innovative solutions for the contact centre industry

A Payment Service Provider that offers a range of card payment solutions designed to help achieve PCI DSS Compliance within the contact centre.  A complete payment suite which includes IVR Payments, Virtual Terminal, mobile app and online web payment solutions.

17 years of industry experience working with the UK’s biggest, most successful brands.  Encoded designs and builds payment services which cover every payment channel.  Originally specialising in payment solutions, Encoded’s advice, expertise and professionalism sets us apart from the competition.

Decision-Maker's Guide 2017-18

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PCI DSS Chapter 2018-19

Accept credit and debit card payments by a phone service to improve customer service, reduce operational costs and cut PCI DSS compliance costs. IVR payments save on agent time and increase security with proven return on investment (ROI).
Agent assisted payments and stored card payments improve customer service and reduce the cost of PCI DSS compliance. Other secure automated payments from Encoded include Virtual Terminal Payments and Automated Recurring Payments.
Give customers the option to pay securely by telephone or online. Integrate contact centre and web transactions with a 3D secure payment solution from Level 1 PCI DSS accredited Encoded. Make regular transactions easier with Automated Recurring Payments.

Encoded is a Level 1 PCI DSS compliant payment service provider with products that include:

Encoded Clients include:

Green Star Engery
Dee Valley Water
Health online
Virgin Holidays
Peverel OM
Park Group
Hartlepool Water

PCI DSS registered
ISO 9001 registered

ISO 9001:2015

Cert No. 14134257

Encoded Products
  • Secure PCI PSS compliant card payments
  • Virtual terminal payments
  • Agent assisted card payments
  • Online payments
  • Self-service recurring payments
  • IVR payments
  • Contact centre payments
  • Stored card payments
About Encoded

Encoded is a leading PCI DSS compliant provider of secure interactive voice response payment solutions. Encoded’s products are designed to fulfil three key objectives: Reduce costs by automated business processes. Increase sales by offering new fulfilment channels. Improve customer service by maximising resource efficiency.

Encoded Ltd

Spectrum House
Beehive Ring Road
West Sussex
t 01293 229 700
e sales@encoded.co.uk


Encoded HQ

Encoded Ltd Spectrum House Beehive Ring Road London Gatwick Airport Gatwick West Sussex RH6 0LG