Fraud Prevention Platform – Simple, scalable and cost-effective fraud prevention
Are you having to decline mail order, telephone order (MOTO) transactions and losing business and customers as a result?
When PPF is combined with Encoded’s Agent Assisted Payments solution instead of notifying the customer that a transaction has been declined, an agent can simply advise them that an additional level of validation is required. Different organisations can choose from a number of options to validate the customer’s information.
*Patent pending.
Take a look at how it works:
Fraud Prevention Platform Key features
Immediate verification
Real-time reporting
Customisable branding
Independent of your network or resources
Choice of communications channel for customers
Key features of FPP
Immediate verification
Real-time reporting
Customisable branding
Independent of your network or resources
Want to find out more?
Contact us now to learn more about how Encoded can improve your business efficiency.
Example of Fraud Prevention Platform Screenshot

Fraud Protection Platform Key Benefits
Removes the risk of fraud
Makes customer payments more secure
Maximises your transaction conversions
Helps agents to manage the customer experience
More transactions can be processed successfully
Helps protect brand reputation
Ensures contact centre and MOTO transactions compliance
Want to find out more?
Contact us now to learn more about how Encoded can improve your business efficiency.
Call us on 01293 229 700.
Encoded's Payment Products
All of Encoded's payment services work cooperatively. Sharing stored card details between solutions, enabling card holders to use the service of their choice without having to re-enter card data.
IVR Payments
PayByLink
Agent Assisted
eComm Payments
Mobile App
SMS Chat
Our clients include












Latest News
Read all our latest news articles on payment services
e-Commerce Payments: 5 Ways to reduce costs
Rob Crutchington at payment service provider Encoded discusses how choosing the right gateway services solution can help increase e-commerce transactions, reduce costs and improve customer experience (CX).For online and MOTO* merchants ensuring transactions are...
Remote working is a risky business – but doesn’t have to be with secure card payments
As contact centres embrace the world of remote and hybrid working, Rob Crutchington, Managing Director of Encoded, discusses how the cloud, open banking and the latest SCA regulations help protect the customer, agents and merchants when taking payments.The new world...
Fraud Prevention v Customer Experience – Getting the Balance Right in Contact Centres
The UK Contact Centre Decision Makers Guide (DMG) 2022 highlights the latest trends in contact centres. Reviewing this year’s report, Rob Crutchington discusses the challenges of balancing customer service with ID verification to prevent fraud and how it continues to...
About Encoded
Encoded is a leading Payment Service Provider and pioneer of new and innovative secure payment solutions for contact centres. Encoded offers a range of card payment solutions designed to help organisations comply with PCI DSS, GDPR and the newly introduced Strong Customer Authentication (SCA). Encoded’s products work with each other to allow your customers to pay by their preferred payment process in an easy and secure way.
Accreditations

Contact Encoded
Head Office:
Encoded Ltd
Spectrum House
Beehive Ring Road
Gatwick
West Sussex
RH6 0LG.
Tel: 01293 229 700
Email: sales@encoded.co.uk
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