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sales@encoded.co.uk | 01293 229 700
  • About
  • Products
    • IVR Payments
      • IVR Payments – The Ultimate Guide for 2024
    • PayByLink
    • Agent Assisted Payments
      • Agent Assisted Payments – The Ultimate Guide for 2024
      • Fraud Prevention Platform
    • eCommerce Payments
    • Gateway Services
      • Fraud Prevention Platform
      • Google Pay
      • Apple Pay
    • Payment Orchestration
      • Payment Orchestration – The Ultimate Guide for 2024
    • SMS Chat
  • PCI DSS
  • Customers
  • News
  • Support
  • Contact us
Three highlights from the 2023 Decision Makers’ Guide

Three highlights from the 2023 Decision Makers’ Guide

by Encoded News Team | Apr 23, 2023 | Decision-Makers’ Guide, Payment Orchestration

Now in its 20th year ContactBabel’s 2023 UK Contact Centre DMG highlighted the highest ever average speed to answer and call abandonment rates. Rob Crutchington, CEO of Encoded, discusses three other key findings and how modern technology and payment orchestration can...
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