sales@encoded.co.uk | 01293 229 700
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      • IVR Payments – The Ultimate Guide for 2024
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      • Payment Orchestration – The Ultimate Guide for 2024
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Contact us
Contact us
sales@encoded.co.uk | 01293 229 700
  • About
  • Products
    • IVR Payments
      • IVR Payments – The Ultimate Guide for 2024
    • PayByLink
    • Agent Assisted Payments
      • Agent Assisted Payments – The Ultimate Guide for 2024
      • Fraud Prevention Platform
    • eCommerce Payments
    • Gateway Services
      • Fraud Prevention Platform
      • Google Pay
      • Apple Pay
    • Payment Orchestration
      • Payment Orchestration – The Ultimate Guide for 2024
    • SMS Chat
  • PCI DSS
  • Customers
  • News
  • Support
  • Contact us
OUR POLICIES

Cookie Policy – How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

COOKIE

TYPE

DURATION

DESCRIPTION

Cookie Law Info

viewed_cookie_policy

Persistent

Cookie set by the Cookie Law Info plugin to record that you accept the fact that the site uses cookies. This cookie is used to stop the cookie notification displaying each time a new session is opened.

Facebook

act, c_user, csm, datr, fr, lu, p, presence, s, sub, x-src, xs

See description

We use the Facebook Like button to integrate our website with our page on Facebook.com - a common feature of websites these days. In doing so this causes some cookies to be created by Facebook that detect the number of "likes" and whether you are logged into Facebook or not. You should refer to Facebook's cookie policy here. At the last count Facebook use 12 cookies which all expire at the end of the browser session with the exception of datr (2 years), fr (2 months) and lu (2 years).

Google Analytics

__utma, __utmb, __utmc, __utmx

Respectively 2 years, 30mins, on browser close, 6 months

A group of four cookies which is used by Google Analytics, a widely-used website statistics application. The data that they collect is not sensitive and merely includes technical information such as the browser you are using, how you found our website, how long you spent on the website, whether you've visited the website before and so on. More information at Google.

Lucky Orange

_lo_rid, _lo_u, _lo_v, __lotr, __cfduid

After 12 months (persistent)

This cookie is used to help improve usability and the customer experience. Lucky Orange may record mouse clicks, mouse movements and scrolling activity. Lucky Orange may record keystroke information that online customers enter on the Website.

wordpress_test_cookie

wordpress_test_cookie

Session

WordPress cookie for a logged in user. For more information visit: http://codex.wordpress.org/WordPress_Cookies

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