Web Payments
3D Secure protects your business from chargebacks by adding an additional layer of authentication, which if left unmanaged, can result in serious fines or even blacklisting from card schemes. Encoded solutions integrate secure online payments into any website and will match individual site designs to keep the customer experience as seamless and secure as possible.
Want to find out more?
Contact us now to learn more about how Encoded can improve your business efficiency.
Call us on 01293 229 700.
Key benefits of Agent Assisted Payments
Customers given an option to pay securely by telephone or online
Include online payments with your contact centre options to avoid peaks and troughs in call volumes
Save time and money and avoid lengthy card scheme compliance testing
3D Secure allows immediate recognition of chargeback liability ensuring you are protected against customer chargebacks
Level 1 PCI DSS accreditation with Attestation of Compliance (AOC) from Encoded
Want to find out more?
Contact us now to learn more about how Encoded can improve your business efficiency.
Download Truth About Multi-Channel payments PDF
The Truth About Multi-Channel payments PDF offers the reader an insight into contact centre payments.
Encoded's Payment Products
All of Encoded's payment services work cooperatively. Sharing stored card details between solutions, enabling card holders to use the service of their choice without having to re-enter card data.
IVR Payments
PayByLink
Agent Assisted
Web Payments
Mobile App
SMS Chat
Our clients include
Latest News
Read all our latest news articles on payment services
Shifting liability for fraud from merchants to customers in contact centres
Fraud patterns are evolving quickly since the coronavirus outbreak. However, the recent introduction of PSD2 and Strong Customer Authentication has meant that the liability changes from merchant to customer for fraudulent transactions. Rob Crutchington at Encoded...
PCI DSS: the forgotten superhero
As millions of pounds are lost to Coronavirus scams, the Payment Card Industry Data Security Standard (PCI DSS) is enjoying a well-earned revival. Rob Crutchington shows how to drive compliance and build customer confidence using Agent Assisted Payments.According to...
Encoded partners with cloud telephony provider Xelion
Xelion UK, the multi-award winning cloud telephony provider, can now provide integration with the Encoded Agent Assisted payment solution. Xelion users can integrate Encoded technology to securely take payments from their customers.Encoded is Level 1 Payment Card...
About Encoded
Encoded is a leading PCI DSS compliant provider of secure interactive voice response payment solutions. Encoded’s products are designed to fulfil three key objectives; Reduce costs by automated business processes, Increase sales by offering new fulfilment channels, Improve customer service by maximising resource efficiency.
Contact Encoded
Head Office:
Encoded Ltd
Spectrum House
Beehive Ring Road
Gatwick
West Sussex
RH6 0LG.
Tel: 01293 229 700
Email: sales@encoded.co.uk
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Shifting liability for fraud from merchants https://www.mycustomer.com/community/blogs/rob-crutchington/shifting-liability-for-fraud-from-merchants#.X4VyP8zYG2Y.twitter