by Encoded News Team | May 23, 2016 | PCI DSS
Are the three-digits on the back of a payment card really relevant? Is it time to ditch the CVV code? There are a number of myths around the three-digit card verification value (CVV) code found on the back of a MasterCard or Visa card (four-digits on the front if...
by Encoded News Team | Nov 4, 2015 | PCI DSS
PCI Compliance: With Christmas fast approaching, contact centres are starting to prepare for increased calls and transactions. However, with payment card fraud continuing to rise and data theft constantly in the news, non-PCI DSS compliant contact centres could be...
by Encoded News Team | Jul 14, 2015 | PCI DSS
The Payment Card Industry Data Security Standard (PCI DSS) was originally the brainchild of the world’s five largest payment card providers VISA, MasterCard, American Express, Discover and JCB International. Today, it is a global framework that provides guidance on...
by Encoded News Team | Nov 25, 2014 | PCI DSS
Every contact centre that accepts credit and debit card payments over the telephone needs to be PCI DSS (Payment Card Industry Data Security Standard) compliant. However the process of becoming and staying compliant can be hugely expensive. The interpretation of the...
by Encoded News Team | Aug 15, 2014 | PCI DSS
PCI Compliance: The Ultimate White Paper Making payments via a credit or debit card is now largely common place but the regulations around accepting card payments over the phone remains a mystery to most organisations. This is your chance to read the ultimate white...
by Encoded News Team | May 23, 2014 | PCI DSS
PCI Compliance: Five things you should know about PCI DSS but are too afraid to ask The Payment Card Industry Data Security Standard (PCI DSS) remains surrounded by confusion and misinformation. For example many call centres do not appreciate that PCI DSS covers the...