PayByLink allows you to...

Send payment requests in seconds
Via SMS, email or social media
Real-time feedback and notification of payment
Assists with PCI DSS Compliance

DOWNLOAD PRODUCT OVERVIEW PDF

PayByLink allows you to...

Send payment requests in seconds
Via SMS, email or social media
Real-time feedback and notification of payment
Assists with PCI DSS Compliance

DOWNLOAD PRODUCT OVERVIEW PDF

PayByLink – Send payment requests in seconds

Encoded’s PayByLink service offers a fast, hassle-free method of sending a one-time-use short code link to a customer’s phone or email address which can then be used to open a simple payment form.

Utilising 3D secure, a pre-populated and pre-authorised payment form is effortlessly sent to your customer. Available as a standalone service, or to complement other payment channels such as Virtual Terminal or the Engagement Platform from Encoded, PayByLink can be used for a SMS, Email or WhatsApp payment where it is convenient and safe for the customer to submit their card data at that moment.

Offering excellent levels of security, card data is not exposed to the agent or your network. This enables PCI DSS compliance to be achieved by descoping all areas of your organisation.

The service also utilises stored card data if a token pool exists; additionally, the PayByLink service can be used to collect new card data when existing data has expired in a non-intrusive, convenient and cost effective way.

PayByLink

Want to find out more?

Call us on 01293 229 700.

Key features of PayByLink

Manual or Automated

Real-time Reporting

Customisable Branding

PCI DSS & GDPR

Want to find out more?



01293 229 700

PayByLink – Benefits and Features

Manual or Automated

Agents can quickly and easily generate and distribute payment requests, or import a payment file to have a request generated and sent automatically.

Real-time Reporting

See in seconds how many PayByLink requests have been sent, received and used.

Customisable Branding

Brand agnostic templates can be used to blend the message and artwork with your own brand or that of your clients

PCI DSS & GDPR

This simple self-service payment channel has no dependence on your network or resources. Massively descoping your PCI DSS requirements. All data is safely stored and encrypted assisting with GDPR compliance.

Download Product PDF

The product PDF offers the reader an insight into how Encoded’s Payment service works and its ease of implementation.

Download Now

Encoded's Payment Products

All of Encoded's payment services work cooperatively. Sharing stored card details between solutions, enabling card holders to use the service of their choice without having to re-enter card data.

IVR Payments

PayByLink

Agent Assisted

Web Payments

Mobile App

SMS Chat

Request A Demo

Our clients include

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Contact Centre Payments – Going Mobile. Rob Crutchington at Encoded looks at how the mobile market is changing the way customers choose to make payments. Over recent years there has been a huge increase…

Three ways to avoid pesky card chargebacks

Prevention is better than cure: three ways to avoid pesky card chargebacks in contact centres By Rob Crutchington – Director of Encoded Research from payment specialists Verifi has shown that up to 86%…

How to avoid fees for non-secure payments in three easy steps

First there was the Payment Card Industry Data Security Standard (PCI DSS) and now there is another set of legislation that affects the way merchants collect and store their customers’ personal information…

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“Encoded is a dream to work with. They are efficient, reliable and totally professional with highly flexible technology to match. Always open to new ideas, they truly listen to what we want and go the extra mile to achieve it. That’s what makes them different and sets them apart from the competition.”

- Head of Customer Contact, Park Group.

“The people at Encoded blended well with our own team and understood our culture perfectly. They appreciated our requirement for a user-friendly solution that reflected Virgin’s own unique sense of style.”

- Operations Analyst, Virgin Holidays.

“Encoded has enabled us to build a truly round-the-clock operation without the need to increase our customer service headcount. To deal with the calls currently handled by IVR we estimate we would need to increase the existing number of agents by around 20%.”

- Managing Director, Green Star Energy.

About Encoded

Encoded is a leading PCI DSS compliant provider of secure interactive voice response payment solutions. Encoded’s products are designed to fulfil three key objectives; Reduce costs by automated business processes, Increase sales by offering new fulfilment channels, Improve customer service by maximising resource efficiency.

Contact Encoded

Head Office:
Encoded Ltd
Spectrum House
Beehive Ring Road
Gatwick
West Sussex
RH6 0LG.

Tel: 01293 229 700
Email: sales@encoded.co.uk

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Encoded - Secure Automated Payments

Encoded @encodedivr·

30 Jan

Understanding Declined Codes: 3 ways to improve acceptance rates https://contact-centres.com/understanding-declined-codes-3-ways-to-improve-acceptance-rates/

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