Six Design Tips to Improve IVR

Six Design Tips to Improve IVR

Six Design Tips to Improve IVR and Save Time and Money. Ask people in the street about interactive voice response (IVR) systems and you are likely to get very different viewpoints. Loved by many as a quick way to make a payment, check a balance or top up credit on a...
Park Group Press Release

Park Group Press Release

Park Group offers Christmas Savings Club agents 24-hour access to account information and self-service payment facility using Encoded. UK’s leading multi-retailer voucher and prepaid gift card business deploys automated technology to enhance overall client experience...
Peverel Press Release

Peverel Press Release

First Port Property Management – Press release First Port Property Management offers customers 24-hour access to accurate account balance information and automated payment facility using Encoded. UK’s leading provider of residential property management services...