by Encoded News Team | Apr 16, 2019 | Marketing
Rob Crutchington at Encoded looks at how the mobile market is changing the way customers choose to make payments. Over recent years there has been a huge increase in the number of smartphone users, apps downloaded and mobile transactions, presenting new challenges for...
by Encoded News Team | Jan 15, 2019 | Marketing
Avoid card chargebacks Prevention is better than cure: three ways to avoid pesky card chargebacks in contact centres. Research from payment specialists Verifi has shown that up to 86% of cardholders contact their banks directly when they don’t recognise a charge on...
by Encoded News Team | Oct 5, 2017 | Marketing
A bureaucratic waste of time or a benefit to consumers? Rob Crutchington, Director at Encoded, discusses the changes for consumers in light of the latest government legislation banning credit and debit card surcharges and who will really benefit as a result. According...
by Encoded News Team | Feb 3, 2017 | Marketing
A headache for Merchants and Payment Services Providers By Adam Bromage-Hughes – Lead Software Developer Merchants and Payment Services Providers (PSPs) generally deal with three main types of card; Debit Cards, Credit Cards and Charge Cards. The rules and processes...
by Encoded News Team | Apr 29, 2016 | Marketing
Green Star Energy offers round-the-clock self-service meter reading and payment service using Encoded UK’s newest entrant into the competitive energy market deploys automated technology to save time and money and enhance the overall customer experience. Green Star...
by Encoded News Team | Mar 18, 2016 | Marketing
A day in the life of a contact centre card payment – what does happen to your money? Have you ever thought about what happens once you enter your debit or credit card details into an automated system or read them out to a contact centre agent? The answer isn’t easy...
