by Encoded News Team | Aug 15, 2014 | PCI DSS
PCI Compliance: The Ultimate White Paper Making payments via a credit or debit card is now largely common place but the regulations around accepting card payments over the phone remains a mystery to most organisations. This is your chance to read the ultimate white...
by Encoded News Team | May 23, 2014 | PCI DSS
PCI Compliance: Five things you should know about PCI DSS but are too afraid to ask The Payment Card Industry Data Security Standard (PCI DSS) remains surrounded by confusion and misinformation. For example many call centres do not appreciate that PCI DSS covers the...
by Encoded News Team | Apr 4, 2014 | PCI DSS
Every business or merchant that accepts payment via debit and credit cards has a contractual obligation with its bank/acquirer to be PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is made up of 12 requirements designed to standardise...
by Encoded News Team | Apr 2, 2014 | Agent Assisted Payments, PCI DSS
Tokenisation is a process of replacing sensitive card data with a sequence of numbers that, when used within a specific payment gateway, reference back to the card data without compromising its security. This is particularly useful for organisations that take repeat...
by Encoded News Team | Apr 2, 2014 | PCI DSS
It is fair to say that most card-accepting contact centres understand the importance of protecting customer data from fraud and cybercrime. However, it might be news to many that in the event of a security breach they will be the ones fined. The buck stops with the...
