by Encoded News Team | Apr 15, 2020 | News
Encoded, a leading Payment Service Provider and pioneer of innovative secure payment solutions for contact centres, has announced a new partnership with Cambridge-based Omni-Channel Payments Provider, Cashflows. The partnership will leverage the knowledge and...
by Encoded News Team | Mar 10, 2020 | News
Encoded COVID-19 Preparedness As news develops on the spread of COVID-19 (Coronavirus) and its potential impacts, Encoded is carefully monitoring the situation and amending its ‘business continuity plan’ to accommodate for and anticipate the spread of the virus....
by Encoded News Team | Jan 22, 2020 | Agent Assisted Payments
Rob Crutchington at payment service provider, Encoded discusses how understanding more about declined transaction codes could make a difference to the bottom line. As a business managing cash flow is a top priority, which means ensuring that payments are processed...
by Encoded News Team | Aug 19, 2019 | IVR Payments, PCI DSS
Card Fraud Reduction in Contact Centres: Take Your Pick Rob Crutchington at Encoded recommends asking three simple questions when deciding which fraud control method to use. Many methods of taking card payments have emerged over the years as companies strive to be PCI...
by Encoded News Team | Jul 29, 2019 | IVR Payments, PCI DSS
3 Steps to contact centre compliance Rob Crutchington at Encoded looks at the impact of GDPR on contact centres and discusses three ways to help them remain compliant using technology. Contact centres are challenging places. There is certainly plenty to think about...
