by Encoded News Team | Jan 3, 2018 | IVR Payments
Robert Crutchington at Encoded takes a closer look at contact centre payments. The UK Contact Centre Decision-Makers’ Guide (DMG) revealed several surprises in terms of PCI compliance and card fraud reduction in its 15th edition. This major report studying the...
by Encoded News Team | Oct 5, 2017 | Marketing
A bureaucratic waste of time or a benefit to consumers? Rob Crutchington, Director at Encoded, discusses the changes for consumers in light of the latest government legislation banning credit and debit card surcharges and who will really benefit as a result. According...
by Encoded News Team | Jul 3, 2017 | PCI DSS
GDPR Compliance – Take a lead from PCI DSS in your contact centre Rob Crutchington from Encoded explains how applying the same principles as PCI DSS can help to meet the challenges of the new data protection legislation. With the General Data Protection Regulation...
by Encoded News Team | Feb 3, 2017 | Marketing
A headache for Merchants and Payment Services Providers By Adam Bromage-Hughes – Lead Software Developer Merchants and Payment Services Providers (PSPs) generally deal with three main types of card; Debit Cards, Credit Cards and Charge Cards. The rules and processes...
by Encoded News Team | Jan 20, 2017 | PCI DSS
Want to know more about PCI DSS compliance and how to achieve it? Robert Crutchington at Encoded takes a closer look at the truth about PCI DSS in a new compilation of blogs on the subject We have just published our new booklet “The Truth about PCI DSS compliance in...