Encoded Clients
Encoded’s secure payments solutions are used by clients in many different industries and include some of the biggest brands in travel, utilities, financial and property services.
Read how Encoded solutions have supported customer service operations with secure payment options and have freed agents to focus on delivering an optimum customer experience.
Wine Society
The Wine Society is set for growth with an all-in-one secure payment solution from Encoded.
FirstPort – Property Management
FirstPort Property Management gives customers 24-hour access to account information and payments using Encoded.
Hafren Dyfrdwy – severn dee
Leading utilities provider focuses on customer services with new online billing, payment and account portal.
Health-on-Line
Health-on-Line integrates an Assisted Payments solution from Encoded into its existing customer management system to process card payments.
Exact Mortgage Experts
Exact implements IVR Payments from Encoded and saves agent hours and improves productivity.
Park Group plc
Park Group uses flexible IVR and Payment Solution to lower cost and enhance customer experience.
Green Star Energy
Green Star Energy harnesses efficiencies and business benefits using IVR.
Milk & More
Milk & More carries on in a crisis with secure IVR and Agent Assisted Payments from Encoded.
Our clients include
Latest News
Read all our latest news articles on payment services
Strong Customer Authentication: Three things every merchant needs to know
With online fraud on the increase, companies must take action to make sure they meet the updated version of the Payment Services Directive, PSD2, which will mandate Strong Customer Authentication (SCA), later this year. Adam Bromage-Hughes, Technical Director at...
The return of the ‘Roaring Twenties’ – prepare to capitalise on the boom
With shops, pubs and restaurants re-opening their doors and hairdressers working all hours to keep up with demand, the future looks promising for business. Rob Crutchington of Encoded shares his three-point checklist for businesses as they prepare to welcome back...
UK Contact Centre Decision-Maker’s Guide 2020-21
The latest UK Contact Centre Decision Makers Guide presents insights on how businesses are tackling card fraud reduction and security.The latest UK Contact Centre Decision Makers Guide (DMG) reports on the current trends in what has been a challenging year for contact...
About Encoded
Encoded is a leading Payment Service Provider and pioneer of new and innovative secure payment solutions for contact centres. Encoded offers a range of card payment solutions designed to help organisations comply with PCI DSS, GDPR and the newly introduced Strong Customer Authentication (SCA). Encoded’s products work with each other to allow your customers to pay by their preferred payment process in an easy and secure way.
Accreditations
Contact Encoded
Head Office:
Encoded Ltd
Spectrum House
Beehive Ring Road
Gatwick
West Sussex
RH6 0LG.
Tel: 01293 229 700
Email: sales@encoded.co.uk
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